Useful Customer Journey Maps (+ Figma & Miro Templates)

Visualize the user experience with user journey maps. Here are some helpful templates, real-world applications, and insights on the importance of mapping both successful and unsuccessful touchpoints. Part of [Smart Interface Design Patterns](https://smart-interface-design-patterns.com) by yours truly.

How To Improve Your Microcopy: UX Writing Tips For Non-UX Writers

Interface copy plays a crucial role in the overall user experience, helping guide users smoothly, allowing them to navigate easily through the app, discover and start using product features, and more. In this article, you’ll find simple, practical tips and a checklist to help you create a clear and concise microcopy, ensuring a seamless user experience.

How To Make A Strong Case For Accessibility

Gaining buy-in for accessibility can be challenging due to common myths and misunderstandings. For many, accessibility remains a big mystery. Here are some practical techniques for winning stakeholder support. Part of [Smart Interface Design Patterns](https://smart-interface-design-patterns.com) by yours truly.